1 General Terms of Service
1.3 By using Aquatel's services the user accepts the rates, terms and conditions identified on this website. Aquatel may change or modify the Terms from time to time without notice other then posting amended Terms on this Website. Aquatel reserves the right to change, modify or discontinue, temporarily or permanently, the Website (or any portion thereof), including any and all content contained on the Website, at any time without notice. You agree that Aquatel shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Website.
1.4 Whenever you provide us information on our Website, you agree to:
1.4.1 Provide true, accurate, current and complete information.
1.4.2 Maintain and promptly update your information to keep it accurate and complete.
1.4.3 If you provide any information that is, or we have reasonable grounds to suspect that it is, untrue, inaccurate, not current or incomplete, Aquatel may without notice suspend or terminate your access to our Website and refuse any and all current or future use of our Website.
1.5 Aquatel is the sole owner of the information collected on this website. We will not sell, share, or rent this information to a third party for marketing or any other purposes. We collect, retain, and use only the information that is necessary for you to administrate your account. Therefore, it is required for you to provide certain information upon using portions of our websites. Such information includes your name, address, phone number, email address, and other information gathered through the applicable process.
1.6 Aquatel may change, discontinue or suspend the availability of any database, content, feature, or product of the website. Aquatel may impose limits on features, including services, use or restrict your access to parts or to the entire website without notice or liability.
1.7 You agree not to file a credit card or debit card chargeback with regards to any purchase made on the website but instead try to resolve the issue with the service provider -> Aquatel. If you do not remember making the purchase, call the number on your statement next to the charge.
1.8 We reserve the right to update the list of things we don’t want you to use Aquatel for, to add new types of use we consider unacceptable. We also reserve the right to act immediately and without notice to restrict, suspend, or terminate your use of the service in case you have disregarded the rules above. But the list of permitted uses is so broad and generous, that you don’t need to worry. In fact, the unacceptable uses usually conflict with applicable law, so we are also trying to protect you against legal problems.
2 Aquatel Contnt & Product
2.1 Affiliate: any corporation, company or other entity that directly or indirectly controls, is controlled by, or is under common control with, Aquatel. For the purpose of this definition, the word "control" shall mean the direct or indirect ownership of more than fifty percent (50%) of the outstanding voting stock of the corporation, company, or other entity.
2.2 Content or Product is subject to change without notice at the sole discretion of Aquatel. If you violate any of the provisions contained in this User Agreement, your permission to use the Content or Product automatically terminates and you must immediately destroy any copies you have made of any portion of the Content or Product.
2.3 You may download or copy the Content, in accordance with the provisions contained herein, on the site for information, demonstration, and shopping purposes only, provided that each such copy contain the copyright notice as it appears in the original Content or Product.
2.4 Copying or storing of any Content for other than information, demonstration, and shopping purposes is expressly prohibited.
2.5 The date on which this Agreement is entered into by clicking on the ACCEPT button as stated above or by downloading and installing any app from, this website.
3 Copyright & Trademarks
3.1 Copyright Notice
3.1.1 Copyright 2017 Aquatel INC. All rights reserved. All material on this site is owned by Aquatel, or its Customers, Partners, Suppliers, or Affiliates, and is protected by national and international copyright law. Unauthorized duplication or distribution is prohibited.
3.2.1 Aquatel and videtel.com are trademarks of Aquatel. The names of companies and products mentioned and contained on the Site may be the trademark of their respective owners.
4 Representations & Warranties
4.1 You represent, warrant and covenant: (a) that you are at least eighteen years old, (b) that all information provided by you is accurate and correct, and (c) that you will not infringe the right of any third party.
4.2 Use of this site is at your sole risk. Aquatel does not represent or warrant: the accuracy or reliability of any content, information, service, product, software, or demonstration contained on the site. Reliance upon such content, information, service, product, software, or demonstration shall be at your own risk.
5.1 You agree to defend, indemnify and hold Aquatel, its officers, directors, employees, agents, subsidiaries, Customers, Partners, Suppliers, and Affiliates (the "Indemnified Parties"), from and against any and all liability, costs, and settlements, including, without limitation, reasonable attorneys fees and accounting fees, incurred by the Indemnified Parties in connection with any claim arising out of any breach of this User Agreement by you or any user of any account assigned to you, whether such user is authorized or unauthorized. Aquatel will promptly provide notice to you of any such claim, suit, or proceeding and, at your expense, will reasonably cooperate with you in your handling of such matter.
6.1 Aquatel is linked to by other Internet sites and resources. Aquatel is not responsible for the content or is in any way associated with these third parties. All inquiries regarding the linking sites should be directed to those sites. We provide links to other web sites that we think may be of interest to our users. By providing links, we are not endorsing the materials and content disseminated at those web sites, and we are not responsible for the materials and content at any other site.
7 Protection of ID & PASSWORD
7.1 You are given a password and a user ID during registration. You can change your password through account management in the "My Account" section of the Site. Information given during registration must be accurate and updated accordingly. In order to protect the accounts of all users, you may not select or use a user ID of another person or use a user ID in which another person has already claimed. Noncompliance with the foregoing shall constitute a breach of this Agreement. Such noncompliance may result in termination of your account. You are solely responsible for maintaining the confidentiality of your user ID and password.
7.2 Please select a password that would not be obvious to someone trying to guess your password, and change it regularly as an added precaution. Furthermore we recommend you use a different password from the email account as an additional security measure. Aquatel is not responsible for lost or stolen account data or unauthorized use. You agree to immediately notify Aquatel of any unauthorized use of your password or account or any other breach of security.
7.3 You must notify Aquatel, of any known or suspected breach of security, including theft, loss, or unauthorized disclosure of your password or credit card information, or unauthorized access or use(s) of your account, or any known or suspected.
7.4 You are responsible for any and all use and activity on your Aquatel account. You are responsible for third party users, including employees, authorized or unauthorized by you to use your user ID and password. Any illegal activity, including, but not limited to, fraudulent misrepresentation, may be, at Aquatel's sole discretion, grounds for termination of your account. In certain circumstances, Aquatel may refer you to appropriate law enforcement agencies.
8 Use of software
8.1 Software that is made available to download from this Site ("Software") is the copyrighted work of Aquatel, its Customers, Partners, Suppliers, or Affiliates. Your use of the Software is governed by the license agreement ("License Agreement"), if any, that is included with the Software. You may only download and install Software, that contains a License Agreement, upon agreeing to the License Agreement terms.
8.2 Installing Aquatel software enables you to call other Aquatel users free.
8.3 Aquatel cannot guarantee that you will always be able to call other Aquatel Software users, nor that you can communicate without disruptions or delays. Aquatel will not be liable for any such disruptions or delays or any other issues over which Aquatel has no control.
8.4 You acknowledge and understand that Aquatel software is not intended to support calls to any kind of emergency service.
9.1 Aquatel may, in its sole discretion, suspend or terminate your access to all or part of the site for any reason. Such reasons for termination include, without limitation, breach of this Agreement or if your conduct is unlawful or is harmful to the interest of Aquatel and/or its Customers, Partners, Suppliers, or Affiliates.
9.2 You may terminate this Agreement at any time, with or without cause, but you first have to meet the conditions stated below:
9.2.1 agree that all rights to use the Aquatel services will terminate.
9.2.2 you will remove all the calling card informatin and delete the Aquatell software from your devices.
10 Calling card usage
10.1 Aquatel is committed to providing the lowest phone card rates possible.
10.2 videtel.com delivers the e-calling cards to your e-mail account within minutes of placing your order.
10.3 If you order an Aloworld Calling Card (a physical calling card) from videtel.com, this will be delivered to you by mail to your home address, that you provide, in a few days after you place your order.
10.4 Promotions, discounts, and contest winnings available on the site may not be used in conjunction with any other form of discount or promotion already applied for a given calling card purchase.
10.5 Calling Card Rates may vary. All calls are billed in 1 minute increments and rounded up unless otherwise stated. For each call, billing begins no earlier than the point at which the connection is established. Only one additional fee of 20% will be added to the initial rate/minut.
10.6 Aquatel is committed to customer satisfaction and offers 100% money back guarantee. Aquatel will refund the amount for any unused product to any customer who is dissatisfied with its services. The refund policy applies only for claims received by Aquatel within 60 days since purchase date. Any promotion or discount applied to an order for which a refund is provided will be deducted from the amount of the refund.
10.7 Calling Card does not expire, you can use it until you finish the credit.
10.8 Customers can place calls from the United States of America, Canada and Hawaii using the access numbers provided by Aquatel.
10.9 You acknowledge and understand that Aquatel calling card is not intended to support calls to any kind of emergency service.
10.10 For fraud protection purposes, first-time customers may be subject to telephone verification before shipment. If the videtel.com system flags your order for verification, one of our customer service representatives will call you within the next 24 business hours to confirm your order over the phone.
10.11 Please call us at 1-888-838-8433 if you have any questions about our instant delivery or fraud protection policies.
11.1 If any provision of this User Agreement is found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of the User Agreement, which shall remain in full force and effect.
12 Force majeure
12.1 Aquatel is not liable for failure or delay in performing an obligation under this Agreement that is due to causes beyond its control, such as natural catastrophes, governmental acts or omission, laws or regulations, labor strikes or difficulties, computer viruses, war, transportation stoppages or slowdowns or the inability to procure Content, information, service, carriers, Product, Software, or Demonstrations. If any of these causes continue to prevent or delay performance for more than 180 days, you may terminate this Agreement, effective immediately upon notice to Aquatel.
14 Official correspondence
14.1 Official correspondence must be sent via postal mail to:
PO BOX 245, New York, NY 10021